Terms of Service
verified_user 1. Acceptance of Terms
By accessing or using the services provided by PhilmoreHost ("Company", "We", "Us"), you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and PhilmoreHost regarding your high-performance infrastructure usage.
If you do not agree to these terms, you must immediately cease all use of our services. Use of PhilmoreHost infrastructure implies full consent to our privacy, refund, and AML policies.
account_balance_wallet 2. Account Eligibility & Responsibility
- check_circle You must be at least 18 years of age or the legal age of majority in your jurisdiction.
- check_circle You are responsible for maintaining the confidentiality of your account credentials and multi-factor authentication (MFA).
- check_circle Any activity originating from your account is your sole responsibility, regardless of whether it was authorized.
gavel 3. Acceptable Use Policy (AUP)
PhilmoreHost maintains a zero-tolerance policy regarding illegal activities and system abuse.
Prohibited Content
Malware distribution, phishing, unauthorized copyrighted material, or content inciting violence.
Network Abuse
DDoS attacks, port scanning, spamming (UCE), or any attempt to disrupt infrastructure integrity.
speed 4. Resource Usage & Limitations
To ensure high-performance for all clients, shared hosting resources (CPU, RAM, I/O) are subject to "Fair Use" thresholds.
payments 5. Payment, Renewals & Cancellations
Auto-Renewal: All services are set to auto-renew by default to prevent service interruption.
Grace Period: Accounts unpaid for 7 days past the due date will be suspended. Data deletion occurs after 30 days of non-payment.
cloud_done 6. Service Level Agreement (SLA)
PhilmoreHost guarantees a 99.9% uptime for all primary infrastructure services. Scheduled maintenance is excluded from downtime calculations.
security 7. Limitation of Liability
PHILMOREHOST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
dns 8. VPS & Dedicated Server Policies
Port 25 Restrictions: Dedicated server Port 25 is open by default. However, for all VPS servers, Port 25 will remain locked for 30 days until renewal in the new month. The user is expected to submit a request for Port 25 to be opened after this period.